FAQs

Our payment methods are: credit card and Paypal. If you have any questions, please contact us!ย 

We handle UPS Ground as our shipping method ๐Ÿ™Œ.

You can check out all of our products in our online store: https://fremover.net/ We're waiting for you! ๐Ÿ™Œ

You also have warranty, 14 days after having received your product ๐Ÿ™Œ.

Each printer comes with instructions. You can also find unboxing and setup videos on our website: https://fremover.net/ Within each printer's description, there's a video showing the assembly, the leveling of the axes, and even how to print the test model that comes preloaded! ๐Ÿค—

Each printer comes with a power button on the back ๐Ÿ˜‰.

You can start by downloading the printing software from the following link https://ultimaker.com/es/software/ultimaker-cura. There are other softwares available such as "Google Sketchup" and "Autodesk Fusion 360".ย 

Copy the desired print pattern to a memory card or USB (which come with our printers). Insert the memory card or USB in the printer and select "Print". Finally, select the memory stick, go to the "Models" folder, and choose the model you want to print. The printer will start to preheat and once the table and nozzle have reached the right temperature, it'll start working. The printing time varies depending on the size of the model ๐Ÿค—

If you are a beginner, we recommend downloading free models to print from pages like Thingiverse and/or MyMiniFactory ๐Ÿ˜‰

To replace the filament in the printer, the nozzle must be preheated to 200ยฐ. This will allow you to remove any remaining filament from the previous spool! Press the "filament release" button (found near where the filament spool is placed) and, with that button pressed, start extracting the old filament. Once done, place the new filament where the old one was taken out, in the same way: with the nozzle hot and the filament release button pressed, insert the filament through the corresponding hole. Continue inserting the filament until you see the "melted" filament coming out of the tip of the nozzle ๐Ÿ™Œ.

Shipping takes 1-2 business days. Delivery varies depending on your area ๐Ÿ˜‰. UPS ground takes 2-5 business days to arrive at destination.

You can contact us at:

๐Ÿ‘‰ sales@fremover.netย 

๐Ÿ‘‰ (786) 447-5229

We work Monday through Friday, from 9AM - 5PM ๐Ÿค—.

Customer support

+1 (305) 432-2676

Monday through Friday from 8 AM to 5 PM(GMT-4)

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